College Educator Workshops & Conferences

Student Success, Retention & Engagement | On Course

  • Facebook
  • Instagram
  • Twitter
  • YouTube
  • Home
  • Educator
    Workshops
    • Campus Workshops
    • National Workshops
  • On Course
    Textbook
  • Educator
    Resources
    • New Book! Engaging Learners through Zoom
    • Best Practices
    • Video Gallery
    • Workshop Strategies
    • OC Syllabus Collection
    • OC Campus Innovations
    • Articles
  • Clients
    & Testimonials
    • Clients
    • Testimonials
  • Evidence
    • Institutional Studies
    • Research Citations
    • Bibliography for On Course
  • About
    • History
    • Principles
    • Facilitators
    • Ambassadors
  • Contact

ON COURSE WORKSHOP FOR FRONTLINE STAFF (1-Day)

 

ON COURSE WORKSHOP FOR FRONTLINE STAFF

Helping frontline staff contribute to student success and retention

This 1-day workshop is designed to address the unique interaction between frontline staff and students as an opportunity to enhance student responsibility and ultimate success in the college experience. The purpose of the workshop is to recognize the importance of the role of frontline staff as educators, ’empowerers’ of students and retention specialists. The workshop provides frontline staff with principles and practices for helping students to achieve greater academic success and persistence. This workshop is designed for those who want to contribute to creating a culture of success across the campus, such as…

  • Frontline staff who work with students in office settings, such as Admissions, Registrar’s, and Business office.
  • Staff who work in student success centers (e.g., Counseling, Advisement, Health Centers, Libraries and Learning Centers campus).
  • Student support services professionals who work individually with students.
  • Administrators who seek to create a culture of success using On Course principles as a framework.
  • Students who are involved with supplemental instruction, peer tutoring, student government, and other leadership positions.

FRONTLINE WORKSHOP AGENDA:

Day 1
Session Descriptions
9:00-10:15SESSION 1: UNDERSTANDING THE ROLE OF FRONTLINE STAFF IN STUDENT SUCCESS
Helping frontline staff embrace the important part they play in student success and retention
10:15-10:30Break
10:30-12:00SESSION 2: CREATING A CULTURE OF SUCCESS
Learning and experiencing strategies that frontline staff can employ to help students become more empowered and successful in college
12:00-1:00Lunch
1:00-2:30SESSION 3: CREATING A CULTURE OF RETENTION
Learning and experiencing strategies that frontline staff can employ for increasing student retention
2:30-2:45Break
2:45-4:00SESSION 4: EMPOWERING STUDENTS TO SUCCEED AND PERSIST
Identifying a process that allows frontline staff to help students resolve problems while practicing the skills needed to be an effective frontline staff member
Testimonial Color

After attending the On Course Frontline Staff workshop, my staff and I had some great conversations about eliminating barriers to student success in our department (barriers we have some control over)! I know your workshop contributed to some decisions being made regarding how to approach new student orientation this past summer, and we really appreciate the material that was presented. Great job!–Lisa Thomas, Associate Dean of Student Life, Northwestern Michigan College, MI

I got a lot out of the workshop that will help me improve the way I deal with student problems.–Jeannette Stone, Tutor Coordinator, Jackson State Community College, TN

I thoroughly enjoyed this workshop. Very informative and engaging. The hours passed by quickly and I learned a lot. We should have more opportunities for professional growth like this one today. –Dionna Johnson, Academic Advising, Paradise Valley Community College, AZ

I am so happy to have been able to bring this frontline workshop in for student leaders! It was wonderful to have staff and student leaders from across the 3 campuses interact though On Course. Hurray for you and us!–Ruth Silon, Executive Director, Ohio Association of Community Colleges, Student Success Center, OH

I enjoyed the workshop, especially learning how I can better help our students to be successful.–Connie Geary, Nursing Secretary, Jackson State Community College, TN

Our entire staff in Student Financial Services attended the On Course Frontline Staff Workshop. We found it to be very worthwhile and helped us with very practical tools to provide coaching to develop responsible students – giving them tools to work through their challenges without being too paternalistic and trying to solve their problems for them.–Linda L. Berlin, Student Financial Services Coordinator, Northwestern Michigan College, MI

The day flew by quickly. I feel re-energized with my team and my role as an “educator.” I think workshops like this are vital to staying motivated and focused. –Sylvia Fugmann Brongo, Office of Recruitment, Paradise Valley Community College, AZ

Institutional Studies

Read compelling data from twenty seven colleges and universities using the On Course textbook.

 

These studies demonstrate increases in retention, success and persistence rates as high as 27%.

Book a Workshop!

We have 12 engaging campus workshops and keynote offerings addressing a wide range of student success topics.

 

Contact us for more information!

On Campus Workshops

Bring On Course Professional Development to Your Campus
Workshops can be held virtually or in person!

Interactive Workshops are Ideal
for All Educators

On Course Logo

Workshop Testimonials

Ways I think the workshop could be improved? You can’t improve on perfect!
Dan VillaireFaculty, EnglishSaginaw Valley State UniversityMI
In my 31 years of teaching this was the best and most critically needed of any workshop I have ever attended.
Susan Duncan
Faculty, Humanities
El Camino College, CA
Since first attending one of the summer retreats in 1997, I’ve held nine On Course workshops for our college, and I plan to offer more.
Philip Rodriquez
Director, Student Affairs
Cerritos College, CA
I have never before felt a workshop I attended helped me to teach. This one will!
Lynn Ezzell
Faculty, English
Cape Fear Community College, NC
This workshop should be required for all faculty, staff, and administrators.
Lamar McWaine
Student Life Coordinator
San Jacinto College, TX
I arrived as a skeptic, but by the end of the first day I was converted. These strategies are practical and timely. I am looking forward to implementing them in my courses.
Rodney R. Brooks
Faculty, Accounting
Glendale Community College, AZ
Thank you for making me a better teacher.
Gregory Walker
Faculty, Anatomy and Physiology
El Camino College Compton Center, CA
I am going back to campus more empowered and energized.
Tyrone Davidson
Director, Undergraduate Advising
Missouri U of Science & Technology, MO
I told my Dean that if I took every workshop and conference I had ever attended and rolled them into one, it would not equal what I learned and gained from your workshop.
Jan Trollinger
Faculty, English
Paine College, GA
My first day back I plunged into using On Course materials and methods with my students, and they LOVED it!! And I LOVED it! Thank you so much on behalf of myself and all of my present and future students!
Stephanie Schwartz
Faculty, Humanities
El Camino College, CA

Copyright © 2025 On Course Workshop | All Rights Reserved